Logic Line

The Logic Line service package developed by MTU-Inform based on its proprietary intelligent network helps manage the reception and servicing of any number of phone calls and provides information to a large number of subscribers either automatically or by MTU-Inform Telephone Center operators.

Using the Logic Line service package, a company may set up its own call center and automatic information services and also manage customer support services and hot lines. You will be able to conduct automatic phone polls and sell your goods and services by phone.

MTU-Inform has vast experience organizing interactive commercial phone polls on TV and other mass media ("Behind the Glass," "What? Where? When?," "Vox Populi," "Echo of Moscow," "Radio Seven on Seven Hills").

The Logic Line package currently comprises five basic services.
The functionality of each of these services enables any company to establish telephone communications without building its own infrastructure or purchasing equipment. No matter what size your company is, you will be able to provide your customers with appropriate level of support service.

Details about this package are available from the Sales department (7-095)725-28-28, sales@mtu-inform.ru or www.logicline.ru.

• Logic Line Office. MTU-Inform offers you a single multi-line Moscow telephone number. This number is not associated with any specific address and does not require additional circuits. All calls to the Logic Line Office number are redirected to telephone numbers of your company and branches. If these numbers are busy or unobtainable, a welcoming message is played to your customers, they are asked to hold or leave a voice message. More...
  
  
• Logic Line Center. A multi-functional call center. MTU-Inform operators handle incoming and outgoing calls in your interests, acting as secretaries or consultants, or redirecting calls to your company's experts. This service offers extended automatic call handling functionality. More...
  
  
• Logic Line Direct. A multifunctional call center for outgoing telephone campaigns. MTU-Inform operators conduct polling, notification, and sales of services in your interests. The capability to handle large volume of concurrent outgoing calls and detailed reporting are the strong points of Logic Line Direct. More...
  
  
• Logic Line Info. If you face the challenge of prompt customer notification of coming actions, events, account status, order confirmation etc., you need the Logic Line Info service. Its functionality enables you to conduct automated outgoing telephone campaigns and handle the largest volume of concurrent customer calls. More...
  
  
• Logic Line Multi service integrates the functions of all the above services. Call handling is custom programmed to a script reflecting all your preferences. Focusing on your business tasks, you can make the best use of the capabilities of the MTU-Inform call center and the intellectual network. More...
  
  

All questions about services may be discussed in detail with the Sales Department: (7-095)725-28-28 or sales@mtu-inform.ru