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ability to obtain the needed amount of Moscow telephone numbers within three days of making the application, regardless of the office's location in the city, as well as high-quality local, intercity and international connections.
"Operators usually provide a comprehensive service that means clients don't have to go to several different organizations, as the operators themselves organize everything from designing and laying the cables to installing and servicing the equipment and company telephone station," Gerstav said.
Every client who signs a contract for this package of telecommunications services is also offered additional services, such as three-way audio-conferencing, incoming call signal and transfer of incoming calls to other telephones, including mobile phones.
Leased-line Internet access is also in vogue. A minimum capacity 64 Kbit/second line will cost $500 for installation and $120 in user fees. The main users are clients who need to be permanently connected to the Internet for business. This solution uses Frame Relay technology for Internet access and involves organizing a leased line between the client's office and the Internet provider's station. The operator not only organizes permanent Internet access for the client, but can also install and service-routing services.
Another service available is organizing remote services using a smart network, which can receive and handle telephone calls and also provide information over the phone to a large number of clients either automatically or with the help of the operator company's telephone center. In this way, a company can set up a call center and automatic information service of its own, and create its own customer support services and hot lines.
The technology also makes it possible to conduct automated public-opinion surveys or telemarketing campaigns by phone.
So while most Russians may not be able to make calls using digital exchanges, telemarketers can now call them using the latest additions to the telecoms arsenal of Russian business. |
